Nokia Email problem still exists.

I recently received an email from someone who appeared to be a BlackBerry user disenchanted by his recent email experience with the Nokia E71. I had to respond as honestly as possible, even if it did mean putting my E71 in a bad light:


Trent:

Based on your youtube review of the e71, I bought it in late December.  I returned it 7 days later because I couldn't get the email client to work as good as my blackberry does.  I was just reading your last post about the difficulties with the syncing of emails on your e71.  I'm puzzled.

I've been doing some research and came across an interview from the Finish dude at NOKIA in charge of messaging.  He said that NOKIA plans to get Blackberry Connect for the e71 soon.  So, my question(s) to you:  what do you think of this?  Is it gonna fix the email performance of the e71?  I ask because I have the Curve 8900 and the email client is so good that I get my emails on it more quickly than on my computer's Outlook.

So, when do you think the e71 will be up to snuff?

James Walker

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My Response:

Honestly, I really don't know when the Nokia Email client will be revived back to its original status of reliability. I currently put up with the latency problems of the so-called push email service because I really do like the Symbian OS. I have used BlackBerry devices before, and the user experience isn't nearly as well-rounded for me as it is on the Symbian Nokias. I actually like the appearance of Symbian as well as its performance with native applications such as Quickoffice and Nokia Sports Tracker. I had tried to go back to even the basic Messaging folder to use email, but I was so used to the advanced interface of Nokia Email that this solution was destined for failure anyway.

It because of this that I see no choice but to be tolerant of the Nokia Email's recent lackluster performance in syncing incoming emails from my Gmail account.  Sad to admit...but this is true. I could update the software on my E71 and hope for the best, but since you had returned the E71 in 7 days...this would seem a foolish move. To go through the trouble of erasing everything on the phone's memory and reinstall apps just to encounter the Nokia Email problems again would really irritate me. I guess I am trying to make the best of the situation, for it's not like Nokia Email isn't working at all...it's just slow to sync and does so when it feels like it. Maybe I've become a Symbian fanboy, who knows?

I don't think that BlackBerry Connect will have anything to do with the performance of the Nokia Email client. They seem to be just two separate things altogether. It would be really unfortunate if BlackBerry Connect ended up with better email sync capability than Nokia Email...funny, but really unfortunate.

How do you like the BlackBerry and how long have you used it? Is the BlackBerry email client capable of handling attachments like documents and even music files? I have considered the BlackBerry Bold since more and more I have been reliant on my emails more than anything, but I am afraid to let go of the other E71 benefits: GPS, Sports Tracker, Quickoffice, music player, 16GB card compatibility.

TRENT
Sent from my Nokia E71
TRENT SENSE blogger/netcast host
trentonnsmith.blogspot.com
youtube.com/absolon3

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To this day since I had last declared the Nokia Email latency problem as being solved, it has come back numerous times a day. It normally takes anywhere from 30 minutes to an hour for an email to be properly synched to my E71 via the Nokia Email client, and this is quite disturbing since I have the sync interval set to "soonest". For some odd reason, my Nokia Email client has lost its sense of IMAP "push" email service and just syncs whenever it darn well pleases to do so.

However, I find myself locked in a state of smartphone limbo, for it seems that there isn't any other smartphone OS available that can please me in the same way as Symbian S60. In addition to the reliability of Symbian's performance in menu navigation, there is the reliance I have on certain apps such as Quickoffice and the Nokia Sports Tracker...not to mention the best multimedia quality from any mobile camera (not exactly from the E71, but most high-end Nokias in general). Symbian basically grants a computer-like capability to the Nokia device, and the only other comparable operating system happens to be Windows Mobile...to a certain extent. In the midst of using my E71, I have sadly become tolerant of the poor performance of the Nokia Email app...and I may have officially turned into a Symbian fanboy. I simply cannot see myself with any other OS at this moment.

Spending money on another gadget that is not a necessity seems like a trivial undertaking with the amount of debt that I have to tackle. Continuing to partner up with WomWorld for exposure to Nokia devices and making a formal request to join AT&T's beta testing program will satisfy my urge for new tech toys and prevent E71 boredom.

It seems that the only logical solution left is to completely upgrade the OS of my current E71, and I may consider it with time. We will just have to wait and see.

Trentonn Smith
TRENT SENSE blogger/netcast host
trentonnsmith.blogspot.com
youtube.com/absolon3