Monday, July 6, 2009

Nokia N97 Report: Video files and a missing mailbox.

There was recently another incident of instability with the N97 that had gotten under my skin and I decided to document it.

Upon this night, I had ripped a DVD to my Mac via Handbrake with a lower bit rate setting of 1230kbps to enable playback on the N97. Once I had downloaded the completed .m4v file to the 32GB drive on the device, I ejected the N97 and accessed the video file via the File Manager under the Office file menu. Unfortunately, the video could not be played at all and I had to delete it. I figured that changing the suffix from .m4v to .mp4 would fix the problem, so I did just that and planned to download this to the N97.

After a few tries of connecting the N97 to my Mac via the USB cable, I noticed that the drive images of the device were not appearing on the Mac desktop. Turning off the phone and powering it back on again had worked in the past, so that is what I did. When I turned on the Nokia and watched all of the widgets popping up on the home screen, I noticed that something had gone awry. The email widget was completely reset with for no apparent reason and displayed the words "Set up e-mail". I thought that simply removing and then reactivating the widget would be the solution, but this was not the case. Upon checking for a default mailbox in the folder of S60 Messaging, I was STUNNED to see that my Gmail mailbox had been completely ERASED!! WHAT!! I would have to set up my Gmail information all over again!! Not really much of a big deal, but this situation certainly gave me reason to start seething. NEVER did I have to deal with having my email being reset on any other Nokia device without warning, so I was truly shocked.

Update: Realized that not only was my email reset, but EVERY single folder in the S60 Messaging area had been ERASED!! Sent folder and Inbox for SMS messages had both been wiped clean of their content!!

As much as I liked the N97, that really caused me to be concerned about its reliability in the long term. I hoped that downloading the software update via the Nokia Software Updater would grant some relief, but all I could do was wait and see once I did so.

To make things more inconvenient, I discovered that changing the suffix on the video file didn't work either. The N97 only managed to play the .mp4 file partially via audio only. This meant that I would have to open the movie file in Quicktime and export it as a .mp4 file with lower bit rate settings than before. I was last successful with this when I exported the Dune movie at 1200kbps, so I decided to give it a shot at 1220kbps and see if that would make a difference.

Update: It turned out that even though I had set Handbrake to 1230kbps, the resulting file on Quicktime plays the footage at close to 1400kbps! That was way too much for the Nokia N97 to handle, so it looked like the surest way to have a lower bit rate was to rip a DVD on Handbrake, open the video file in Quicktime and then export it as a .mp4 file at around 1200kbps. One more inconvenient step added to make videos for my N97, but that was all I had to go on at the moment.

--
Trentonn Smith
Sent from my MacBook Aluminum
TRENT SENSE blogger/netcast host
trentonnsmith.blogspot.com
youtube.com/absolon3






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