Right now I am completely shocked as to what has occurred since yesterday. After downloading the Quickoffice version 5 app to my E71 device, I began to experience a glitch. My SMS messages cannot be accessed at all! Whether I press the select key or the Open command on the drop down options menu, I am prevented from being able to read them.
At first, I had figured it was by fault of the Quickoffice 5 application. The solution to this would have been a hard reset so that the E71 could revert to version 4. After a hard reset and having verified the presence of Quickoffice 4, I sent a bluetooth test transfer to the Nokia from my laptop. When I attempted to open this message, I was shocked to see that the glitch had returned!
After another reset the glitch appeared to be gone, but I ran into problems with downloading Nokia Email. On several attempts to setup my Nokia Email service, there was always a prompt for the Nokia Messaging app instead! Upon remaining calm, I simply shot and edited a YouTube video to document this incident. Soon after that I performed one more hard reset and turned off my E71.
I am right now using my Treo 750 until further notice. I have plans to try and update the firmware before I consider the last resort of shipping to a Nokia repair facility. I am hopeful that this problem can be rectified soon, for I still like my E71 as a permanent device.
TRENT
Sent from my Treo 750
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